Universal Engine Repair’s reputation speaks for itself when it comes to our reviews and referrals. Customers are not only satisfied with the work we do, but with how we do it – affordably and reliably.
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I needed a small repair quickly - a rear view mirror assembly had been broken. Universal was able to locate a used part for me and get the job done fast and still cost less than half of my previous mechanic! Repair work is done great, pricing was fair, and staff was friendly and helpful.
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Zac and Sarah have gone out of their way to repair my vehicles. He even drove 30 minutes one way to tow my car late at night. Trustworthy, honest and efficient work! Only bringing my vehicles here!!
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In the bitter, cold wind of the day after Christmas, Zac was under the hood checking my engine. He carried an aura of professionalism and knowledge without the aftertaste of arrogance. He listened to my concerns, looked into them thoroughly, and even when I was wrong about where the problem actually was... he didn't belittle me and make me feel stupid for not knowing.
He was extremely comforting and flexible- often surprising me with how much he would extend a hand out to help even if he didn't have to. Most important of all- he was honest and considerate which in the midst of a time where people treat other people like garbage... is a breath of fresh air.
Go to Zac.
He'll take care of not only your car, but you too.
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The most honest and efficient mechanic I've ever had the pleasure of doing business with. Zac performs repairs quickly and can explain everything that he's doing and why in great detail. He's polite, personable, and true to his word. I won't take my car anywhere else.
See the original review on Google!
I worked with Zac in the past, so I was already familiar with his great work ethic and the quality of his efforts. I can only speak more highly of him after he took in my car. He was quick to investigate, find the problem, and communicate with me. He broke the news that I needed to have a full engine replacement (my fault: neglect), but he was kind and not at all condescending. As a broke college student, I was afraid the cost of either a replacement engine or new car would be a killing blow, but he quoted me something very affordable given the nature of the work, and it was still cheaper than a new car. My car was quite difficult and threw some curve balls, but Zac was diligent in problem-solving and taking care of it. He is a godsend-- don't think twice about taking your car to him!
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Zac at Universal Engine Repair has always taken exceptional care of me and my vehicles. His work is always done right the first time, he never tries to sell me un-needed services or repairs and comes in far lower than any other shop in terms of price.
Universal Engine Repair is the only place I will take my vehicles and the only shop I recommend to family and friends.
See the original review on Yelp!
Honest. Takes time to answer/explain. Strong work ethic. Reasonable charges.
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Fast, cheap, and effective. I've used this place multiple times and it has gotten to the point that I just refer to UER as "The Car Wizard". There's no better value for your money, and if it can't be fixed here, it can't be fixed anywhere.
See the original review on Google!
Anybody in the Ann Arbor/Ypsilanti area who needs their car repaired should go see Zac at Universal Engine Repair LLC. I've never had a better experience in terms of customer service, transparency, pricing, and quality of service. It seriously makes me sick how much money I wasted at another repair shop, where I paid twice as much for some really questionable work. Zac walked me through every issue on my car and he had the thing running better than it ever has a day later. The guy is true blue.
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My new favorite mechanic Zac. I've brought him 3 different cars, and he's always been very honest, straight forward about the problem and accommodating to my work schedule to see me.
Any car trouble that I had, was always investigated, well explained and estimated for repairs, so I was out and on my way.
I'm happy to call his shop my go to mechanic stop in Ypsilanti.
See the original review on Yelp!